Return/Exchange Policy
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POLICY
We do not offer refunds on our merchandise. However items purchased from BlazeNYC are eligible for store credit when returned within 7 days of delivery.
Items marked as FINAL SALE, are not eligible for exchange, or store credit.
Customers are responsible for return shipping .
No changes can be made once an order has been placed.
CONDITIONS
Items must be returned unworn, unwashed, undamaged, unused, and with all original tags attached. Please see the tips below for keeping your items in returnable condition:
RETURNS/EXCHANGES
We will send you an email when your return package is delivered back to our location. Please note, returns do take us 3-10 business days to process upon reaching our facility. Once your return is processed and your credit is issued, you will receive a confirmation email.
DAMAGED ITEMS
If you receive an item that is damaged, please contact customer service immediately.